Last updated: May 2026

1. Who we are
RatLocker™ (operating under ratlocker.com) is based in The Netherlands. This Privacy Policy explains how we handle your personal data when you visit our website or contact us.

2. What data we collect

Name and email address – when you email us or request a quote.
Phone number (WhatsApp) – if you provide it.
IP address – automatically via our hosting provider for security and analytics.
Cookies – only essential cookies (no tracking without your consent).

3. How we collect your data
Directly from you (email, WhatsApp) or automatically (website logs).

4. Why we collect your data (legal basis)

To respond to your questions, quotes, or service inquiries (legitimate interest).
To send you information about our products – only if you explicitly agree (consent).
To improve our website and prevent fraud.

5. How long we keep your data

Email correspondence: 2 years, then deleted.
Contact form entries (if any): 1 year.
IP logs: 30 days.

6. Who we share your data with
We do not sell or rent your data. We may share with:

Our hosting provider (EU‑based, GDPR compliant).
Email service (if we send newsletters – only with your consent).

7. Your rights (GDPR)
You have the right to access, correct, delete, or object to the processing of your data. To exercise these rights, email info@ratlocker.com.

8. Cookies
We use only essential cookies (e.g., to remember your cookie preferences). No tracking cookies without explicit consent.

9. Data security
We use reasonable technical and organisational measures (HTTPS encryption, secure servers) to protect your data.

10. Changes to this Privacy Policy
Updates will be posted on this page with a new "Last updated" date.

11. Contact us
RatLocker™ – The Netherlands
Email: info@ratlocker.com